Customer Care and Warranty Services
Todays Homes holds one of the highest Customer Satisfaction Ratings in the industry. In a survey conducted 30 days after closing, 94.3% of all customers report that they would recommend Todays Homes to their friends and family. We are proud of this number, and it tells us we are doing right by our customers all the way through the home buying process.
But the companion survey performed 120 days after closing reveals something almost unheard of: Customer satisfaction actually increases. Four months after closing on their homes, 96.5% of our customers say they would recommend Todays Homes to Friends and Family. Think about that: After satisfaction levels have already peaked and the home has entered the Warranty Service process, Todays Homes manages to further exceed customer expectations. Isn’t that the kind of service you want for your new home purchase?
The Todays Homes’ ten-year StrucSure Home Warranty is big reason our customers go from happy to very happy. Download a copy of the StrucSure Home Warranty brochure or booklet right here to see how solidly we stand behind every home we build.
To ensure that you are as happy with your new home as you can be, you'll have two service appointments within the first year of settling in. Please let us know if you notice anything that needs to be fixed and we'll be happy to send a Customer Serivce Technician to visit your home.
Customer Care and Warranty Services